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Product care

We use high-quality materials in our jewellery, so our pieces require little to no maintenance. However, extended periods of wear and tear may lead to tarnishing or damage. To alleviate discolouration and keep your pieces in prime condition please follow the below instructions. 


Plated Jewellery
Our plated jewellery may gradually begin to show wear, particularly on its chain links and clasp. This typically looks like a slight discoloration, which slowly grows and develops. This is not a fault of the piece, but rather a by-product of extended use. Damp and humid environments can also effect the jewellery if kept in these conditions.


Storing your Jewellery
We recommend that you store your plated jewellery in a soft pouch or box when not in use, to increase the longevity of your piece. Do not store your pieces in direct sunlight or in damp and humid environments. Ensure they remain separated, so their chains do not tangle, or scratch against each other.


Cleaning Guide
Our Jewellery should never be submerged, and should have very limited exposure to water or chemicals. While our Jewellery can handle limited exposure to water, it will last much longer if kept dry. Use a lint free cloth, a clean microfibre cloth, or soft towel to keep jewellery clean and buffed. Polish stones and crystals with a soft cloth to maintain their look.


Wearing your Jewellery
Before putting on D&X Jewellery, ensure all lotions or perfumes on your person have dried, this is because they contain harsh chemicals which could damage your piece. Also never spray perfumes over your jewellery. We also recommend removing our pieces before sleeping, bathing, or participating in strenuous activities such as exercise, as any moisture will effect it’s longevity.

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