Our Jewellery should never be submerged, and should have very limited exposure to water or chemicals. While our Jewellery can handle limited exposure to water, it will last much longer if kept dry. Use a lint free cloth, a clean microfibre cloth, or soft towel to keep jewellery clean and buffed. Polish stones and crystals with a soft cloth to maintain their look.
Wearing your Jewellery
Before wearing D&X Jewellery, it’s important to ensure that any lotions or perfumes applied to your body have fully dried. This is because they contain harsh chemicals which could damage your piece. Also never spray perfumes over your jewellery. We also recommend removing our pieces before sleeping, bathing, or participating in strenuous activities such as exercise, as any moisture will effect it’s longevity.
Our plated jewellery may gradually begin to show wear, particularly on its chain links and clasp. This typically looks like a slight discoloration, which slowly grows and develops. This is not a fault of the piece, but rather a by-product of extended use. Damp and humid environments can also effect the jewellery if kept in these conditions.
Storing your Jewellery
We recommend that you store your plated jewellery in a soft pouch or box when not in use, to increase the longevity of your piece. Do not store your pieces in direct sunlight or in damp and humid environments. Ensure they remain separated, so their chains do not tangle, or scratch against each other.
Shipping & Returns
- Standard Tracked Delivery: orders under £30 (2-3 business days)
- Next Day Tracked Delivery: orders placed before 12pm
- Weekends & Bank Holidays: All orders will be processed the next business day.
Your tracking numbers are automatically sent as soon as your order is packed.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 5pm.
About D&X London
Since 2008, we’ve partnered with over 4,000 high street shops, department stores, and independent boutiques over the years, and now we’re pleased to be able bring our designs directly to you.
Enjoy high quality fashion jewellery without designer label prices when you add our hand-finished rings, bracelets, hair accessories and more to your wardrobe.
Complete your out-on-the-town look, D&X London has something to suit every taste and every occasion.